Safety Tips for Banking on the Web
We have learned of some "scam e-mails" being sent around the country that pretend to be from a company that monitors fraudulent debit card activity. These e-mails warn of questionable activity on your debit or credit card, and ask you to respond by clicking on a link.
THIS IS NOT A LEGITIMATE EMAIL - PLEASE DO NOT RESPOND TO IT OR CLICK ANY LINKS IN IT.
It is believed that the email will either try to load a virus on your computer, or will ask you for personal information that will help them steal a person's identity.
These e-mails are not from Miners Bank. They are being sent nationwide, so you may or may not get one. Please keep the following important facts in mind when responding to e-mails that pretend to be from a company with whom you have accounts or transact business:
- We will never simply send you an e-mail if we suspect fraudulent transactions on your credit card. We'll try to call you by telephone and also send letters to your home or office.
- NEVER provide your user name, password, or other personal information requested in an e-mail that you did not expect.
- Change your passwords on a regular basis, and do not chose common words or names.
- Never write your user names and passwords where they can be found by someone else.
- Monitor your account activity on a regular basis, and call us the moment you see questionable activity.
- If you get a call or email about your bank accounts, call your branch office before responding.
- At Miners Bank, we will NEVER call you and ask for your secret PIN. If you get such a call, hang up and call us immediately at 570-544-4787.
Please contact us if you have any questions about this warning, or any other aspects of "safe banking" in today's world of electronic banking.